How to be the best landlord in the world!

Posted by Jack Vale on September 27, 2017 9:42:34 AM NZDT
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Recently, we tried to get in touch with some of our landlords...

Unfortunately, no matter how hard we tried we couldn’t. Their phones rang and rang and their emails weren’t checked.

It turns out our landlords were overseas, dodging taxes and sitting on a beach somewhere counting their money.

Apparently, there was quite a lot of money to count so it took a long time for them to get back to us.




When they finally got back to us, none of them wanted to do any maintenance and all of them wanted to increase the rent across their tenancies, even though they had only just done that six months ago. 


Of course, this is not the case. Our landlords are fantastic. 💯


Yet for a lot of people, this is how landlords are painted.

For the most part, landlords in New Zealand are mindful of their responsibilities and what they are required to do.


However, there are always landlords that push the boundaries and paint this negative image for others across the industry. 💀



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Source: Stuff

It begs the question then, what should landlords be doing to meet all of their obligations?

Are you ticking all the boxes to be the perfect landlord?

Buckle up, we’re about to go for a wild ride through the wonderful world of the Residential Tenancies Act!

The Residential Tenancies Act isn’t one of the most exciting reads. Bedtime reading perhaps if you’re looking for a straightforward way to dose off.




Here are the basic things you need to know to be the best landlord in the world! The biggest thing to do is property maintenance.

Landlord’s keen to keep tenants happy should be proactive with maintenance. 🛠️




That is not to say that you must change lightbulbs for tenants or replace slightly old curtains, but being quick to repair items that directly affect the tenant’s enjoyment of the property will be a great way to build an amicable relationship with your tenant.


Tenants want owners who will be respectful of them. 👌


By listening to their wants and needs and attending to them quickly, they will be more than happy to sing your praises!

To further impress your tenant, be considerate when it comes to rights of entry! You need to give your tenant a minimum of 48 hours’ notice of an inspection!

Best practice suggests that you should provide at least 14 days’ notice. Although not specifically mentioned in the act, we deem it necessary to inspect the property every three months, purely to keep in line with changing insurance standards. Any more than that and you risk breaching section 38 – quiet enjoyment! If a tenant feels that you are being overbearing, they may not be as easy to deal with as you may like.

The biggest cause of conflict between landlords and tenants is communication…or lack of!


Tenants want to be kept in the loop with everything that is going on with the property. 📱




Even if you don’t think that it is important or essential for the tenant to be informed, keeping them in the loop will make them feel like they are respected and looked after.

If your tenant feels as though you have their best interests at heart, they will be more flexible further down the line when it comes to implementing plans around renovations or showing real estate agents through the property.



Communication is the key to every relationship. If you haven’t heard from your tenant for a while, there is no reason that you can’t check in and make sure they are O.K.! They will probably appreciate the extra effort you have been to!


It seems pretty simple being a landlord really, but we know that sometimes problems can arise and relationships can break down. 💔


If you want to know how you can improve your relationship with your tenants or if you want to let someone else take over, please don’t hesitate to call Jack today on 04 979 6363.

Topics: property managers wellington, property management