It doesn’t take long to find a horror story about renting a property. Look in the right place and you find plenty. Better yet, get out and about and have a chat with as many tenants as you can and you can almost guarantee that you’ll hear some outrageous stories about the way they were treated by their local property manager.
No longer will landlords and property management companies be able to get away with poor landlord behaviour. That is the message from the Ministry of Business, Innovation and Employment (MBIE), the government agency responsible for tenancy services in New Zealand. The warning shots follow an audit of five separate property management companies across the country which found varying levels of compliance in some of the most basic requirements of being a landlord, namely insulation and smoke alarms. Landlords and property managers are now being put on notice that it is imperative that they ensure compliance is a number one priority, or face the consequences.
While most property managers are well versed in the intricacies of the Residential Tenancies Act (RTA), the nature of the beast is such that it can strike fear into anyone summoned. Needless to say, the chance to avoid tribunal is welcome and some would suggest, easy to do.
However even the most competent landlords can find themselves on the wrong side of an adjudicator. Here then is everything you need to know when it comes to keeping out of tribunal.
Tenants nowadays are more educated on the RTA and are familiar with the obli-gations of landlords. There is a common misconception that tenants are happy to live just anywhere; tenants want warm, safe, comfortable homes to live in.